From the collection to you.
The final delivery charge is calculated at checkout, together with any applicable shipping offer. Delivery times depend on the destination and customs processing.
Room to reconsider.
You may request a return within 30 days of delivery. Keep the character in its original condition and packaging.
Contact us with your order number to arrange a return. Our team will provide the return address and shipping instructions for your parcel.
If an item arrives damaged.
Keep the packaging and photograph both the item and the outer parcel. Include these photographs when requesting a review of a replacement or refund.